Consumer Help Lines and Websites | American Bankers Association

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Banking Agencies

FDIC: 877-275-3342; www.fdic.gov
Comptroller of the Currency: 800-613-6743; www.occ.treas.gov
Federal Reserve: 202-452-3693; www.federalreserve.gov
Office of Thrift Supervision: 800-613-6743; www.occ.treas.gov
Consumer Financial Protection Bureau: 855-411-2372; www.consumerfinance.gov

Debt Problems

American Consumer Credit Counseling: 800-769-3571; https://www.consumercredit.com/
Association for Financial Counseling and Planning Education: 614-368-1055; https://www.afcpe.org/
National Foundation for Credit Counseling: 800-388-2227; www.nfcc.org
HUD Approved Housing Counselors: 202-708-1112; https://hudgov-answers.force.com/housingcounseling/s/?language=en_US

Credit Report Problems

Experian: 888-397-3742; www.experian.com
TransUnion: 800-888-4213; www.transunion.com
Equifax: 800-685-5000; www.equifax.com
Federal Trade Commission: 877-382-4357; www.consumer.ftc.gov/topics/credit-and-loans
Order Credit Report: 877-322-8228; www.annualcreditreport.com

Telemarketing Fraud

National Fraud Information Center: 800-876-7060; www.fraud.org
Federal Trade Commission: 877-382-4357; https://consumer.ftc.gov/features/how-stop-unwanted-calls

Bank Safety and Soundness Ratings Companies

Veribanc: 800-442-2657; www.veribanc.com
Sheshunoff (Thomson Financial): 800-456-2340; www.smslp.com/

Stopping Junk Mail

Direct Marketing Association: 212-768-7277; thedma.org/accountability/dma-choice
Citibank: 800-374-9700; www.citibank.com
American Express: 800-528-4800; www.americanexpress.com