Elder Fraud Prevention Summit | ABA/ABA Financial Crimes Enforcement Conference

11:00 AM – 11:30 AM

Registration

11:30 AM –12:30 PM

Buffet Lunch

12:40 PM – 12:55 PM

Summit Welcome

• Deborah Royster, Assistant Director, Office for Older Americans, Consumer Financial Protection Bureau

1:00 PM – 1:45 PM

Elder Financial Exploitation Research and Trends

This session will discuss the scam strategies of criminals and known perpetrators, and how an individual’s financial situation, unmet social and emotional needs, and cognition can play a role in victimization.

• Kathy Stokes, Director of Fraud Prevention Programs, AARP Fraud Watch Network
• Marti DeLiema, Assistant Professor, University of Minnesota
• Moderator: Mike Steinbach, Head of Financial Crimes and Fraud Prevention, Citi

1:45 PM – 1:55 PM

Break

1:55 PM – 2:55 PM

Optimizing Bank Policies and Procedures

Combating elder financial exploitation requires a multifaceted approach. It’s critical for banks to train staff and establish policies and procedures to recognize, respond and report such crimes in a timely manner. In this session, a panel of bankers will discuss strategies you can implement at your bank.

• James Jefferson, Senior Vice President Chief Risk Officer, Montecito Bank & Trust
• Catheryn Eisaman – Avalos, Vice President Risk and Controls Manager Digital Strategies, Zions Bancorp
• Moderator: Anne Larkin, Consultant, Moonshot Initiative

3:00 PM – 3:45 PM

Building Your Elder Fraud Prevention Support Network

“It takes a village to raise a child,” as the saying goes. It also takes a community to safeguard seniors. Bankers are central players in the fight, but they’re not the only ones. Beating the bad guys requires a network of good guys. This session will explore the partners you can turn to, their roles and how to develop those relationships in your community.

• Andy Mao, National Elder Justice Coordinator, Department of Justice
• Joe Snyder, Public Policy Chair, National Adult Protective Services Association
• Julia Macbeth, Supervisory Special Agent, Economic Crimes Unit, Federal Bureau of Investigation
• Moderator: Brett Frederick, Director, Enterprise Fraud Risk Management, U.S. Bancorp

3:45 PM – 3:55 PM

Break

3:55 PM – 4:55 PM

Anatomy of an Investigation

A panel of investigators will present an elder financial exploitation case study. Attendees will have the chance to review and discuss the case before formulating their own action plans. The panel will then share the outcome of the real case.

• Mac Montana, Special Agent, Federal Bureau of Investigation
• Parker Johnson, Tactical Specialist, Federal Bureau of Investigation
• Moderator: Jackie Blaesi-Freed, Section Chief, Policy Division, Financial Crimes Enforcement Network

5:00 PM – 5:35 PM

Supporting Victims of Financial Crimes

Financial crimes are especially devastating for seniors, leaving not only a financial toll but also a lasting emotional and physical impact. Older adults often don’t know how to recover after they fall victim, but banks can help point them in the right direction. Learn about national support services and ways your bank can support victims of financial crimes.

• Trina Clayeux, CEO, Give An Hour
• Renee Williams, Executive Director National Center for Victims of Crime
• Moderator: Christine Kieffer, Senior Director, FINRA Foundation

5:40 PM – 5:45 PM

Closing Remarks

• Sam Kunjukunju, Vice President, Consumer Education, ABA Foundation

5:45 PM – 6:30 PM

Networking Reception