U.S. based banks and credit unions of all sizes can participate in the ABA Fraud Contact Directory to quickly find the appropriate contacts for resolving fraud claims
Has the ABA Fraud Contact Directory helped your institution recover funds? We want to hear about it! Share your story
Searchable Fraud Contacts
The ABA Check Fraud Claim Directory is now the ABA Fraud Contact Directory. This is now an expanded resource that helps financial institutions connect with other institutions to resolve warranty breach claims for checks as well as claims for unauthorized and/or fraudulent transfers for wires, ACH, RTP, or FedNow. The directory of fraud contacts is searchable by Institution name, city, state, FDIC number, and/or NCUA charter number.
Access to the database is limited to financial institutions with an FDIC or NCUA charter number that provide fraud contacts. ABA member banks, non-member banks, and credit unions are invited to participate. Greater participation enhances the directory's value for the industry.
Institutions must submit their own fraud contacts in order to search the directory. Please provide contact information that will not be affected by personnel changes. Your bank may also upload documentation requirements for filing a claim. (Please note: only one PDF is allowed per Institution.)