Home Contact Us ABA.com
|
Home Contact Us ABA.com |
|
|
 |
 |
  |
        |
Frequently Asked Questions
1. What is ABA Custom Training? ABA Custom Training consists of tailored learning solutions designed to build the knowledge and skills of bank staff and is delivered onsite at your bank. 2. What areas of banking do you address with ABA Custom Training? ABA has packaged learning solutions in areas designed to complement your business strategy to include Retail Banking Sales, Business Banking, Performance Management, Consumer and Commercial Lending, Wealth Management and Trust, Bank Card and Leadership Development. to top 3. How many people can I train? ABA's Custom Training solutions are designed for class sizes of 20 or more students. This allows for a consistent and cost effective training strategy for your bank, leveraging ABA's extensive learning resources and proven expertise. 4. My bank has specific products, policies and procedures - how can I build these into the Training program? ABA's Learning Consultants work with you to customize the program to meet your needs, to include bank policies, products and culture - so as to make for a highly meaningful learning experience for students. to top 5. How are ABA's Custom Training programs delivered? ABA uses a blended learning approach focused on building immediately applicable skills and we combine online learning with classroom-based sessions into our programs. We have also created unique "learning extensions" or short skill-based modules through case studies, skill practice and role play, help to ensure student comprehension and mastery of key learning objectives. 6. Do you offer any online courseware to supplement this training? ABA has a full catalog of online learning courses that can serve as either a pre-requisite or post-training follow-up tool for students. ABA's skill-based approach of delivering online learning with classroom-based components is unique within the banking industry. to top 7. Who teaches your training programs? ABA has the banking industry's largest network of industry practitioners that know banking, share real world experiences and insight and have successfully taught at ABA Events and Programs. 8. My bank has a training staff; can I use this staff to help deliver training? ABA has the capabilities to deliver Custom Training programs in a train-the-trainer (T3) manner, to include fully-scripted Trainer Guides and ABA-facilitated teach back sessions, helping your staff quickly build proficiency in delivering an effective training program. to top 9. Does ABA offer any simulation-type programs? ABA offers unique banking simulation programs as part of the ABA Business of Banking School and ABA Fundamentals of the Bank Card Program. These simulations help further enhance the learning experience of students, through a hands-on, team based learning environment mirroring today's banking environment. 10. How long does it take to implement an ABA Custom Training program? ABA Custom Training is a series of proven training solutions delivered in a turn-key manner at your bank. ABA's Training Consultants work with your bank to deliver an effective training program based on your timeline, budget and business objectives. to top 11. How does ABA help to measure success with its programs? ABA works with you to establish key learning objectives for the training program and creates benchmarks, final course assessments, student presentations, knowledge reinforcement activities and follow-up mechanisms to ensure you achieve the desired results. 12. What do students receive at the conclusion of an ABA Custom Training program? We will provide an industry recognized, ABA Certificate of Completion to all students who successfully complete the training program. We can also work with the Bank to co-brand this Certificate. ABA also offers a full range of Diploma and Certificate Programs through its American Institute of Banking (AIB) affiliate that can complement ABA Custom Training. The full spectrum of ABA's Professional Development offerings are a valued talent management resource designed to help Banks attract and retain a highly productive workforce. to top |
